Twenty-five years ago we had a great meal and wonderful service at Lutèce in New York. At the end I was distracted by something as I calculated the tip and left much less than what I intended. When we left 10-15 minutes later,...

. True, this is Los Angeles, where waiters are paid $7 per hour. I find it weird that NY pays so very little to servers. BTW, in London, where I lived years ago, service sucked hard in many restaurants, I’m convinced...

, this is our society’s system for paying waiters. They are dependent on those tips for a substantial portion of their income. In my book, the only excuse to stiff a waiter is poor service resulting from his (or her) poor...

the sliced pork, duck and chicken. In all fairness, however, I think the taste factor is better at Empress Pavillion in Chinatown. One last thing, the prices at Ocean Star are very reasonable. We got out of there including tax...

however, that it certainly wasn’t four star then though it was very good and definitely a three star. if grimes is saying it got better, you’re money. the bread cart is awesome. service is solicitous and atmosphere is...

, but that’s not necessarily the case — depending on the individual consumer’s criteria. I became interested in this idea after reading the book Service Included (which Robb kindly lent me). Steve, how have you...

than the rest of the party wine had been ordered and the waiter was attentively filling glasses, talking about specials etc. Very nice. Service continued this way until other diners began arriving at the restaurant (we were the...

dishes. Secret Restaurants “No, you can't come in here, you're not Chinese!” It was a tiny dive on Eldridge and the waiter was hustling me out. I replied in Chinese, saying how much I wanted to try Fujianese food....

The only thing more stupid than this article is the headline on the “aol welcome page” to get you to look at the article, "Restaurant Rip Offs, Waiters Scams and Secrets." I thought the article would have some inside...

Itto Sushi, on Halsted just North of Wrightwood, is outstanding, super fresh, reasonably priced, and always ultra friendly service. A large group of regulars frequent the place and just love it, me included.

assortment that did not disappoint. We have been to Water Grill three times in the past month and have enjoyed exceptional food and service each time. (Our other two visits were before/after theater.) Our Saturday experience was...

10 will be converging on NYC in December to celebrate a 50th birthday. Looking for old-school NY French (think Rob & Laura Petries' favorite restaurant), preferably with mean old waiters. Expensive okay. But we don’t want...

District foodies cannot handle Thai style, even if they ask. I’m not sure why. Again, you want your food Thai style and in the three-four star range. And it might be hard to communicate this to a novice waiter during the...

Taillevent, May 1998 Our first time at a four-star Paris restaurant, we were welcomed as if patrons of long standing. Hot gougeres presented with aperitifs, left on table, waiter came by to pick them up and pass them to us from...

I had a very enjoyable meal at Iron Chef French’s restaurant ‘ La Rochelle ’ about a year ago. Food was tasty, view was great, service was attentive. With these, I was surprised to see them not getting even a...