There is no call for rudeness. Sorry, mate, but ‘Now, is that so hard’ comes off as unpleasant and condescending. Maybe you can help me, then: Which frites and gaufres stands in Brussels are the authentic ones. I know...

. Dom is probably the last great pizza maker. As for lugers, I know the management and some of the waiters, and while they are a bit gruff, they are professionals and are not rude unless you ask them a million questions. That’s...

: "In My Kitchen" William Black: “The Land that Thyme Forgot (“On a journey the length and breadth of the British Isles William Black talks to chefs, restaurateurs and producers, visits the great and the awful, and seeks out the...

enough to answer my questions about the etiquette of language in Montreal and Quebec (should I try out my limited French? Is it rude to assume that people speak English – or is it worse to assume they don’t?). He assured me...

I don’t know about it’s being a “joke”, but it’s a luxury I couldn’t afford as a restaurateur. 5 years ago, I think it cost $2500.00 a month, plus a percentage of how many rezzies were booked...

Tipping originally started off as a reward for good service. That said I tip 20% for good friendly service, 15% for mediocre service and if it is apparent that the server is not overworked, and gives poor and rude service I will...

. For the first few days, they tried to clear their plates so as not to be rude. Only after being briefed on doggie bags were they able to relax and stop stuffing themselves. There is one type of “doggybagging” that I...

acceptable food and, it must be said, not that much of a deal. In effect, all the $35 prix fixe dinner means, in effect, is a free dessert. Think: you’re buying a $10 appetizer and a $25 main course, so restaurateurs are...

in the west village, and we dealt with a lot of icy receptions, rude staring, and even name-calling at times. The place that ended up being our standby was Amy’s Bread in Chelsea Market. It’s spacious and quiet, and...

, and even though I had just enough cash in my pocket to pay for the pie slices, I walked out the door. I wasn’t going to give him the satisfaction of bullying me and treating me rudely like that. Haven’t been back...

is inattention, and Maria is one of the most attentive, meticulous restaurateurs I know. She’d be great wherever she was and whatever she did. The problem with moving to Manhattan is that it would take substantial...

, their csas. if a restaurateur doesn’t know the names of the farmers (and family members, & kids) whom they source from, they work at a fast-food place or a hotel. i’ve come to understand that this isn’t really...