dani, a very kind response ... and much kinder than i would be. i agree that the op was very kind in trying to educate the client. some clientes, however, are not worth educating. you do your best, and hope for the future. that...

looking for things to complain about. Okay, maybe my mom makes her own bread crumbs, but she does from time to time open a can of mushroom soup for a casserole or something. (Personally I have canned bread crumbs in my own...

I like them, too. There are Fuddrucker’s in Saugus on Rt. 1 and in North Andover on 114. They cook the meat correctly and the toppings bar is always fresh. It’s a quality burger and a good place for families, but if...

dim sum as a break during your Chinatown walking tour. Do not make the mistake of assuming that you can’t get good dim sum in Chinatown. Check out the postings for Gold Mountain, Kan’s (ignore the barkers, it really...

Yeah, he lucked out on that one. But I had him pegged from the start – and i also think the editors played up his competitive nature because they needed to spice up the narrative. I am so glad he won, and he really did do...

Sending a dish back because you don’t like it (too spicy, not spicy enough, meat too well-done, etc.) is like trying to send a bottle of wine back because you don’t like it. It’s a true sign of someone who...